B+J EXCHANGE PROGRAM
Our clothing exchange program is designed to help eliminate clothing waste, offer our products at more accessible price points, and encourage the reuse of our heirloom quality pieces.
HOW DOES IT WORK?
If you’re not always reaching for your bill+jay piece, if it’s showing wear, if it’s stained, or you’re otherwise “done” with it, send it back to us! You’ll receive credit to put toward new and/or Exchange purchases, and we’ll revitalize it, preparing it for resale on our Sale page.
HOW MUCH CREDIT?
It depends on the state the piece is in. The closer it is to original quality, the more credit you’ll receive. If you’re unsure whether you want to send a piece in for exchange, you can send us photos of the item to receive an estimate.
HOW ARE PIECES REVITALIZED?
Dye treatments, mending techniques, reshaping, or if it’s really beyond help, breaking it down to scrap for pieces in our Scrap Collection. Revitalizing may mean that pieces on offer on our Sale page are totally unique!